Hotel Royal Gold City - Hotel Ruza - Sarajevo

The hotel staff were absolutely amazing, going above and beyond to make our stay unforgettable. They were super friendly and helpful, even organizing taxis for us. The rooms were incredibly spacious and clean, with a luxurious bathroom featuring a huge bathtub. The location was perfect, walking distance to the city center and old town. The breakfast had a great selection and was served in a peaceful area. our experience was mind-blowing and we would definitely stay here again!

amazing staff, made our trip special, couldn't have asked for better service

parking situation was disappointing

This hotel really exceeded my expectations. the attention to detail was superb - from the well-equipped rooms with a huge bath, to the stable WiFi and all the required services. Secondly, the location was fantastic, just a short walk from the main street and within easy reach of all the amenities. Lastly, the breakfast was excellent, offering a variety of options and even different types of coffee to choose from. It's clear that this hotel goes above and beyond to provide a comfortable and enjoyable stay.

No complaints, everything was perfect.

I had a great stay at this hotel. the staff were friendly and attentive, making me feel welcome from the moment I arrived. The location of the hotel is also fantastic as it is just a short walk away from the main street, making it convenient to explore the city. Secondly, the rooms are spacious and comfortable, with attention to detail and all the required services. The highlight for me was the huge bathroom, which is not something you find in every hotel. Lastly, the breakfast offered a good selection of items, ensuring that there was something for everyone.

Everything was great, no complaints at all.

Great breakfast selection and friendly staff. The location was also convenient with many attractions nearby like museums and restaurants. The room was spacious and comfortable.

Lack of proper air conditioning. The distance from the main tourist spots was a bit too much for walking, especially in the hot weather.

We had a fantastic stay at a hotel in a great location. Our room was spacious, clean, and well-equipped. The staff were great too assist us, especially Armin who provided valuable information and arranged taxis for us. The breakfast had a good selection and the prices for drinks were reasonable. I would highly recommend this hotel for a wonderful stay.

This hotel offers a great value for money with a convenient location close to the city center. the rooms are clean, comfy, and equipped with spacious bathrooms. the friendly and helpful staff goes above and beyond to ensure a pleasant stay, with some even providing guests with tea while waiting for their rooms. the buffet breakfast is excellent, complete with a good selection and serene breakfast space.

Some minor issues like lighting and the lack of clear signage with the hotel name on the building could lead to a bit of confusion.

Fantastic staff, excellent service, clean and spacious rooms, great breakfast selection, perfect location.

Almost perfect.

the room was clean and spacious, and the bed was comfortable. the breakfast offered various options, including some eggs and bacon. the staff was polite and willing to help.

The hotel was not located in a lively area, which made the surroundings quite dull during the winter season.

This hotel offers great value for money. The basic amenities are all here, but with little touches of luxury like rooms with huge baths. The location is spot on, close to the main street. The staff and service are top-notch, and the breakfast is varied with a good selection of everything.

All was fine, with no complaints to report.

Convenient location, clean rooms, helpful staff, good breakfast variety, and great nearby restaurant for dinner. 👍

We loved how convenient this hotel is. It is located very close to the city center and just next to the river, made our walks so enjoyable. The staff was very helpful, always ready to give us good advice on how to get around the city. The cleanliness of this hotel was perfect, and the facilities provided were more than we expected. The breakfast was good, with a good variety to choose from.

Nothing to fault.